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Product Manager/Product Owner

Job ref: CH19062018

ABOUT CHECKATRADE

At Checkatrade we are passionate about matching the best quality Trades in the UK, with Customers who are searching for a trusted, transparent and quality service. We have a significant ambition to expand in the UK, in both the number of Trades and Customers we serve. Our team at Checkatrade has developed over 20 years, and we are looking for individuals who put People first, are big on trust, do the right thing, go above and beyond and own exceptional service every time.

JOB PURPOSE:

To own and work specifically on designated Checkatrade product propositions for Members and Consumers to strengthen significant business growth. Identify new product opportunities, enhance existing products, and manage all developments through the complete product lifecycle from business case to launch.

Key tasks and responsibilities:

  • To be the product owner and advocate within the business for all of the current and future products within your personal portfolio, and how these will be launched on each platform
  • Actively product manage the existing portfolio of CAT products to maximise their commercial performance in the marketplace
  • Identify new product opportunities by liaising with all relevant stakeholder groups. Provide clear insight for Senior Management to help decisions about which ideas to take forward to launch
  • Manage live-service changes and enhancements of relevant trade and consumers products in own portfolio. Keep stakeholders informed of progress through formal and informal reporting
  • Oversee the end-to-end product management process, define the user experience and the pricing model for own portfolio of products ensuring close liaison with Sales, Marketing and Customer Services. Ensure these stakeholders have the appropriate Go-To-Market support for any new or enhanced trade product
  • Work closely with development team to offer direction and insight to help the prioritisation, planning and estimation processes for their Agile development sprints as well as being available to clarify product requirements if/when required
  • Work closely with the Product Director to support the relevant stages of the product management process. Provide relevant supporting data to enable all new products to be properly quantified prior to launch as well as sold more effectively once in the marketplace
  • Agree with the key stakeholders (Sales, Marketing, Customer Service) what success looks like for all new/enhanced products prior to launch in the marketplace
  • Undertake and monitor competitor tracking
  • Coordinate and produce regular reporting, both behavioural & commercial, on own trade and consumers product portfolio
  • Be the “go-to-person” in the business for questions and support on all the trade and consumers products in the portfolio

Skills & Knowledge:

  • You will be a multi-skilled product manager/product owner with a significant experience in digital. Coming from a marketplace environment is a plus
  • Excellent understanding of the product life-cycle, user experience and the processes required to effectively take new & enhanced products to market from idea to launch.
  • Project Management knowledge/experience would be very beneficial
  • You will be comfortable and have the ability to actively lead a group of people.  You’ll participate and contribute to meetings and demonstrate a passion for organising and focussing stakeholders around a common goal
  •  Excellent verbal & written communication skills, with the ability to deal with colleagues in a professional manner, across all levels of the organisation
  • You will be an effective presenter, able to communicate ideas and concepts to a range of different audiences with different levels of knowledge
  • A “can do” and “test & learn” attitude is a must-have
  • Time management and planning skills that allow you to manage your own time effectively and to prioritise tasks to meet all demands
  • Ability to be flexible and comfortable in a fast-moving, reactive environment
  • Self-motivated and results-orientated – with the ability to work on own initiative and offer/implement new ideas
  • Able to challenge the status quo, be flexible and think in an innovative and creative way

Qualifications and Experience

  • Excellent presentation and communication skills
  • Educated to degree level in related field
  • 5/6 years’ experience in a similar role
  • Excellent understanding of all Microsoft based programmes – Word, PowerPoint and a good understanding of using Excel
  • Experience of using Google Analytics or other web stats software
  • Project Management experience

To all recruitment agencies: Checkatrade does not accept speculative agency CV’s. Please do not forward CV’s to our jobs alias or Checkatrade employees. Checkatrade is not responsible for any fees related to unsolicited CV’s.

Salary Competitive (depending on experience)
Location Portsmouth, Hampshire
Job type Permanent
How to Apply